Passion Jewellers

Shop 27, Building 1, Gold & Diamonds Park, Dubai, United Arab Emirates
+971 50 475 0488
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Ranked #4 of 132 Shopping in Dubai
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Reviewed March 9, 2014

I visited Passion to have a custom made wedding ring and bands and my experience was great as the stuff turned to be exactly as requested. It was not the first time to have custom made jewelry and it always turn out to be great pieces. Visited February 2014

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Reviewed March 8, 2014

We ended up at Passion Jewellers after visiting several jewellers in Sydney and Dubai. They managed to find the exact diamond we required and make the setting in just over two days and we even saw the setting being made. Great service, great price and did exactly what they said they were going to do. What more can you ask? Go to other dealers first gather relevant information about prices and buy your ring at Passion. Visited February 2014

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Reviewed February 28, 2014

Last January... The big day came when I decided to pop the question to my girlfriend. I just didn't know where to begin.. who to trust... what to do... where to go... what to ask.. etc So I went where all signs pointed to: THE GOLD AND DIAMOND PARK. Walking into this place didn't make life any easier... SO many shops... all looking magnificent with perfect lighting making all the jewelry in them look like things out of a fairy tale... I walked and walked... Not knowing where to go and try my luck... not knowing what I should think about when choosing a place or what criteria made one shop better than the next. All I knew is that the diamond in the ring needed to be a GIA certified diamond because apparently those are the best (according to the ever reliable GOOGLE). As I strolled around the place... tired and ready to give up and leave.. I turned around and saw a shop isolated somewhat in a corner... The shop had one customer inside... which felt less threatening to me and somewhat appealing ... I felt I would get some attention if I walked in...

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Reviewed February 28, 2014

We were coming to Dubai for 3 days on the way home from Europe in late May 2013 and I was looking to buy a ring for myself. I was reading the reviews on Tripadvisor and noticed that the best place to purchase jewellery in Dubai is The Gold & Diamond Park at First Gulf Bank (Metro Station). The reviews for Passion Jewellers where all very positive and from all over the world. So I decided to visit and have a look for myself. The store is not large but has some beautiful pieces of jewellery and Hemant and his team where very helpful and happy for me to try on a few different rings. They offered us Tea/coffee and water as I looked through there beautiful collect of jewellers and was never pressured to purchase anything. I found 2 rings that I really loved but one was too small. That was no problem for Hemant as he had the ring re-sized and advised that it would be ready the next day. Hemant was so kind to us he had his driver drive us back to our hotel that evening. The next day we came back late in the afternoon and the ring was ready and it was perfect. We came home and every time I where them I always get complimented on how lovely they are and I tell them how great Passion Jewellers is and that when they go to Dubai they should pop in and have a look. Early Nov I went to put the re-sized ring on and noticed that the band had cracked. I email Hemant in Jan to advise that the ring band had cracked. He was more than happy to fix the ring for me and he advised that it was at no charge to me. I have received my ring back and its perfect. I have been raving about Passion Jewellers to every person who asks me where I got my rings from and now I will be raving even more about how wonderful there service is. Hemant you and your team are fantastic and I hope my review helps you get every more business. Thanks you once again for all you have done. Visited May 2013

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Reviewed January 28, 2014

This is my first time writing a review on Tripadvisor but I just had to write one on these guys. My Fiance and I visited on a trip in December to get my engagement ring. We dealt with Sabrina from the start and we could not have asked for a better service, she was outstanding. I knew the exact design I was looking for and it was not one that they had made before. They listened to exactly what I was looking for and got the designer in to draw some pictures to ensure we were all on the same page. They then made a wax model of the ring for me to try and make changes to before making the real thing. I was blown away by it when I went to collect it. I have been getting so many compliments even from strangers since I got it. Cannot speak highly enough of these guys. Thanks again Sabrina and Hemant.

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Reviewed January 2, 2014

We met Hemant the owner of Passion Jewellers who was very helpful,knowledgeable and provided excellent service. Visited January 2014.

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Reviewed January 9,2014

We went to passion jewellers after reading the reviews on here and we were definitely not disappointed! I knew what I had in mind although I could not see anything like it in the displays i described what I was looking for to Herment, they have every possible design under the sun and he made a few phone calls to other shops to find what I was looking for and came up trumps! The ring did not have a stone in yet and I was able to pick my own diamond then go to the factory to see it being put together they also sorted and polished 3 other rings for me! We loved the factory visit it was s000 interesting and I adore my new ring.Passion jewellers were excellent! And I will have no hesitation on ordering anything from them when at home in Edinburgh 1st class service! Visited January 2014

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Reviewed January 7, 2014

We went to see Hemant in June 2013 through online recommendations, we found him in the Diamond and Gold park. We were quite specific on what we wanted and although he didn't have the stone right there and then he managed to expedite the stone so we could view it literally overnight. The service was flawless, they are sincere and honest and not pushy at all. My partner finally gave me the ring at Christmas time so they were even considerate enough to hold it for us for almost 6 months! My ring is just perfect, Hemant really looked after us on the price, quality and workmanship so much so I'm placing a new order for another ring to be made for my mother. I think I've found my Jeweler for life. Visited June 2013

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Reviewed January 7, 2014

I recently purchased my engagement ring from Passion Jewellers and am very happy to recommend them. I was unsure of exactly what I wanted but Hemant was very helpful and happy to assist with my decision making. Once I made my decision and negotiated on a price I was happy with, it only took 2 weeks for my ring to be made. When I picked it up I fell in love with it immediately. It is just beautiful. Thank you to Hemant and Sabrina for creating an engagement ring I had always dreamed of wearing. I will definitely be back to have our wedding bands made. Visited December 2013

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Reviewed January 5, 2014

Visited Passion Jewelers through recommendation and received a very good and genuine service with the best prices for the Diamond ring purchased, Highly Recommended Visited December 2013

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Reviewed January 2, 2014

This review is somewhat bias because I didn't visit any other shop but I had no need when all you need is Passion! We visited Passion Jewellers on Christmas day as we had just got engaged the night before and needed that special ring. We arrived in the early evening and met Hemant, the shops owner who was exceptional. Not only did he have great knowledge about his work, he was also keen to share such detail with us to make our choice that much more informed. After looking at a number of settings and carat sizes we made our choice and negotiated a price. After all formalities were completed Hemant advised that our ring would be ready in 24 hours. We had chosen a diamond not on a ring and so it had to be made up for us. We were taken back to our hotel in one of his cars and then returned the following day to collect the ring, which was stunning! If you are visiting Dubai and want any jewellery do not visit anywhere but Passion. Hemant also advised he can get a good deal on watches too...that's my treat when we come back! This shop and owner is a real gem! Visited December 2013

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Reviewed December 19, 2013

I am going to dubai 30th december and i am planning to but a engagement ring with diamonds. I have read a lot about passion jewelers and I want to buy the ring from them. I have tried to contact them but they haven't reply, so i wonder if i should be worried that they don't have time for me when I go there? I mean if they are popular and busy? I am going to stay for a week.. Visited December 2013

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Reviewed December 11, 2013

Hemant is really nice and took time to show I and my friend a lot of attention. One of their shops was under renovation. He took out time to send my item to Abu Dhabi from where I came to Dubai to buy a pair of wedding ring. Would certainly go back. Visited December 2013

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Reviewed December 3, 2013

Heartfelt thanks to all the staff at Passion Jewellers,I just recently got engaged and the look on my fiancee's face when she saw the ring will stay with me forever. I found the staff friendly,really knowledgeable and extremely helpful.While I had an idea of how I wanted the ring to look ,the finished product exceeded my expectations.My fiancée is over the moon,it's everything she dreamed of.l've recommended Passion Jewellers to all my friends and told them how enjoyable and easy I found my experience.Once again heartfelt thanks for helping make our engagement so special,l look forward to dealing with Passion Jewellers in the future Visited September 2013

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Reviewed December 4,2013

I knew my husband would not want to spend much time here, so decided to head straight for Passion jewellers when we arrived, based on the reviews here. As other people have said Sabrina, who is English, was just lovely to deal with. Helpful (they own 7 shops in the park, so it's easy to view a great selection), patient and no pressure to buy whatsoever. Having been to the Gold Souk and finding the negotiation techniques they use somewhat baffling, I really appreciated this. I chose a ring that needed to be remade in platinum and re-sized, which was done within 48 hours. The price they quoted seemed fair and when we asked for a discount, this was given but not by much - maybe 5%. Sabrina told me they are planning on moving to fixed prices soon, and I think this will be welcomed by many people. I revisited by myself as I wanted some earrings too. Sabrina was very patient with me, and again had a very 'hands off sales technique. Both times I bought jewellery, she arranged for a driver to take me back to my hotel, which again I really appreciated as it made me feel safer. If I visit Dubai again, I will certainly be saving up to buy more jewellery from them! Visited December 2013

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Reviewed November 27, 2013

I knew I was going to Dubai in November and wanted to get my partner's engagement ring as it is more competitively priced compared to the UK, and after searching on the Internet I found countless positive reviews for Passion Jewellers and thought I would send them an email. I was very particular with what I wanted in a diamond ring and Hemant was very responsive on email & took the time to call me to discuss my requirements. I found him extremely professional and reliable, and he sourced a fantastic diamond from New York which met all of my specifications and had it shipped to Dubai within 2 days. Hemant took the time to sit down with me and discuss designs, making up a wax model of my design overnight and showing me exactly what the finished article would look like. I found Hemant a delight to deal with and the final ring was made in their workshop within 2 days. I wouldn't hesitate to recommend Passion Jewellers to anybody visiting Dubai intending to purchase jewellery, this was not a rushed experience but I was able to go from design to finished article within 3 days. I will certainly be back for the wedding ring! Visited November 2013

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Reviewed November 27, 2013

After reading some of the reviews I had high hopes that this jewellers would be able to help me out with my requirements. Let me tell you that Sabrina and the team exceeded them 10 fold. When we first arrived at the Gold and Diamond Park we went in search of the Passions Jewellery shop only to find that it was boarded up for renovations, do not worry they are just working from another location, ask the security guy and he will have someone from the team came and get you. I had visited several jewellers back home in Canberra to be told they could not amend my wedding ring without breaking the diamonds. Sabrina was so very patient and understanding when I explained what I wanted (mainly to have the three rings turned into one with a thicker band) and to have a further ring made to complement the current rings. I had left the visit to Passions to the second last day in Dubai and was not expecting them the be able to deliver in time, however Sabrina was understanding and had my ring with a 24 hour turnaround. From the moment we were led to the current shop they are working from we were treated like royalty If you are in the market for jewellery don't bother going to the gold souk a waste of time, only go there if you want to be harassed if you want friendly, patient and helpful staff then Passions is the place to go. I will be not be going to any other jewellers and will be placing all my future orders with them.. Visited October 2013

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Reviewed November 24, 2013

What a experience we had at passion jewellers in dubai. Hermat was absolutely brilliant you just can't fault this guy, his professionalism and is ability to look after customers is second to none.Then is wife turns up Sabrina and just puts the icing on the cake.We were truly looked after no pressure applied and they even offered to drive us back to our accommodation unbelieveable.Hermat / Sabirina what a pleasure and you certainly made our holiday well worth while. Visited October 2013

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Reviewed November 3, 2013

We went to Dubai for a holiday and did our research first on trip advisor to establish which was the best jewellers in Dubai. Therefore made an appointment to meet with Hemant and his wife on our first day chose what we wanted and it was made for us and engraved and delivered within less than two days to our hotel. What a service!!! All the staff were helpful, polite and completely professional a totally different to most jewellers in this country. Hemant offers the best prices and top quality jewellery. If you don't go anywhere else you must visit Passion or one of Hemants other shops. He is extremely competitive and gives you his time and advice. His shop was accessible as I use a wheelchair, it was the only shop that was permanently busy. Well done to Hermant and his lovely wife, we cannot wait to return to your shop again. Visited October 2013

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Reviewed October 30, 2013

After reading all the great reviews on this site, we just had to visit Passion jewellers. Couldn't find it to begin with as the shop is being renovated, so they're now in Monillis jewellers. We felt very comfortable here & the service was fantastic, nothing was to much trouble. Bought our daughters some lovely earrings, I even had the opportunity to try on a beautiful Pink diamond ring Thanks guys, Passions is a must 10/10 Visited October 2013

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Reviewed October 27, 2013

Definitely got the three Es!! Excellent Service Excellent Quality Excellent Value With every purchase, no matter how large or small. Have been returning for many years!! Visited October 2013

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Reviewed September 24, 2013

Passion jewellers at gold & diamond park Dubai We visited passion jewellers in September 13 looking for a new eternity ring for my wife, the prices and quality was fantastic! The staff spent lots of time talking to us and I think my wife tried on every ring in the shop and of course chose the first one she tried on. We also purchased a new wedding ring for me and my wife had her original wedding and engagement rings changed to white gold. Everything we bought was stunning and we will return on our next visit to Dubai. Don't be worried about purchasing from passion the service is second to none, no pushy sales talk and the quality is brilliant all of our rings have valued way above what we paid. We have recommended to friends and family who all plan to visit soon. Visited September 2013

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Reviewed October 20, 2013

The best from all the rest. It's like being part of the family when you shop. The best advise and the best care is taken to make sure you get what you want and at the price which is unbeatable throughtout Dubai. Would not shop anywhere else for that matter! Visited September 2013

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Reviewed October 19, 2013

We have just arrived home after collecting one very special ring from Passion Jewellers. We have honestly been overwhelmed by the service from Hemant and his lovely wife Sabrina! We had trawled around the Gold and Diamond Park for over six months looking for the perfect diamond and trying on various rings in lots of different shops and never in our wildest dreams did we expect to get such a high standard of service as we did in Passion Jewellers ...we don't think we are anymore special than anyone else but we do like to be looked after and advised appropriately and that's exactly what this lovely couple did! They must have been pulling their hair out with our requests but not once did they show any signs of becoming bored answering our never ending question& Nothing was too much trouble for this pair...if I tell you we arrived at the shop at eleven am and left at nine in the evening...it isn't a lie and the time spent was our fault as we were so intent on getting our purchase exactly right! We even had to leave the shop and go for lunch and come back, then leave again for coffee...I wish I had half the patience that they do. If it wasn't for this amazing couple I'm sure we'd still be looking for the perfect ring! Hemant and Sabrina gave us lots of valuable advice that we had tried unsuccessfully to get in a few other shops. They were very honest about what would be best, whilst also respecting our decisons at the same time. I wouldn't like to say how many cups of tea and bottles of water they supplied us with during our time in the shop. Their staff were also very friendly guys, who bent over backwards to meet our demands! We had our ring specially made and were invited to go to the factory the very next day to see the diamond being set into the ring...it was a fantastic experience from start to finish and very special to have such lovely memories to cherish. I can highly recommend Passion Jewellers to anyone who like us have worries about where to have such a special item of jewellery made and who to trust to do the job...nothing was too much trouble to them and although they were very professional in dealing with us they were also very friendly and made us feel at ease, which in turn meant we felt comfortable to ask whatever questions we needed answers to before we made this valuable purchase! I hope they read this review and if they do we would like to say a very BIG thank you to you both! Hemant and Sabrina...we will be back to see you again soon! :)) Visited October 2013

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Reviewed October 16, 2013

We went to the Gold & Diamond centre to help save me as I had not bought my wife a Christmas present or birthday present, long story but she's a nightmare to buy for! Anyway after strolling around and not feeling that comfortable with the sales staff, we went into PASSIONS and met Sabrina a very friendly English woman who was a breath of fresh air. She listened to my wife's wants (long list!!) and sent one of the staff out to fetch rings from different shops in the complex as Passions own 6 shops. So the shop may look small but if they don't have what you want ask they will either have it at in another shop or as they also own a couple of jewellery workshops on site they can get it made or you. Sabrina and the staff went out of the way to find the right stones we wanted and got them mad into the rings in a very short timeframe. Sabrina and her husband own PASSIONS and certainly know what they are doing. My wife couldn't decide between two stones so guess what we bought both and are stunning rings that my wife loves. We will be back and would highly recommend PASSIONS to anyone wanting a worry hassle free jewellery experience in Dubai. Visited August 2013

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Reviewed October 14, 2013

I went to gold and diamond park to buy an engagement ring and a diamond gift for my fiancé and I was extremely lucky to To find Passion jewelers. I was pleasantly met by the owner and his wife who were consistently honest and helpful and spent so much time with me and my friend. We ended up designing a beautiful diamond pendant (1 carat in total) the delivery was just on time and the finishing was flawless. I also picked a lovely 1.4 carat perfect diamond with all excellent specs. Which was so conveniently available. Simply the best place for experienced and first time buyers. Ahmed, Visited October 2013

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Reviewed October 13, 2013

I visited passions after reading reviews on trip advisor as we were looking to purchase an engagement ring. Hemnant and his wife were really lovely and we were shown some lovely emerald cuts based on the information we exchanged over email. I was so happy with the choice of diamonds provided as we did visit some other stores and they did not meet the specifications I wanted, as clarity was important not just size. We decided to purchase a beautiful emerald cut and discussed the ring style and for a one carat, D colour and VS1 clarity, we believe we got a great price and the finished product was ready two days later. When I tried it on it was perfect but they reassured me that if I wanted anything changed they would make it a priority. We also got a tour of the factory and we did not feel pressured in the least to buy! Cannot wait to purchase my platinum wedding ring and some emerald drop earrings for my big day! Would recommend anyone to go to passion's, great quality for a great price! Thanks again Chris and Jac Visited August 2013

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Reviewed October 11, 2013

Sabrina and the team at 'Passion Jewellers' were fantastic to deal with. They listened to our ideas for our custom piece and helped us transform it into reality with ease. Nothing was too hard and their professional advice was much appreciated. The service was second to none and we won't hesitate to use their services again in the future! The Gold and Diamond Park lets you shop in air-conditioned comfort and the resident café gave us a pleasant atmosphere and great food-break during our visit. Visited October 2013

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Reviewed October 10, 2013

Visiting the gold & diamond park can be overwhelming due to the sheer number of shops to choose from. Our visit was led by the intention to have my engagement and wedding band merged into one ring. My sister had visited Passion a few weeks earlier, buying a lovely emerald ring and it was on her recommendation that my husban and I made a bee line for Passion - despite many expats recommending another outlet under the same roof. On arrival, the owners were very accommodating. I mentioned my sisters vist to the shop a few weeks prior and described the ring she bough; Sabrina knew instantly who she was despite being several weeks earlier that my sister had made the purchase. This kind of personal service and customer recognition is hard to find. After being shown several designs, it wasn't long before I had picked out a style to have my wedding rings restyled into. Sabrina talked both my husband and I through all the different options and priced everything accordingly, so we knew exactly what we were getting for our budget and ensuring costs didn't spiral. I would highly recommend stopping into Passion, whatever your budget and talking to the team. On collection of my ring, we got a short tour of the workshops where all the magic of jewerely craft happens. I will definitely be visiting again, I liked that this shop can cater for 100AED to 100000AED spend and still value each customer exactly the same! Thanks guys! Visited May 2013

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Reviewed October 8, 2013

If ever your in Dubai looking for jewellery, be sure to visit Passion Jewellers in the Gold And Diamond Park. The owner, Hemant, is probably one of the most knowledgeable people I've met when it comes to diamonds and gold. We have been twice each of the last 2 times we've been to Dubai. He had an extensive range in his boutique, and anything he didn't have in his store (Passion Jewellers), he was able to get within 10-15 mins (because he also owns about another 6 diamond boutiques in the Gold And Diamond Park). So even if you don't go to him directly at Passion Jewellers, more than likely you'll still be buying from him. So save yourself the time and go straight to him to get the best deal. The quality of his jewellery is second to none, and if your looking to have something made from scratch, his turnaround is unbelievably quick. He was able to make a diamond engagement ring within 2 days and even offered to have couriered over to our hotel to save us the time. His prices are also fantastic. We had some pieces made and had them checked here in London and were pleasantly surprised to find that the pieces were valued at a higher price than what we paid in Dubai. VIP service Be sure to visit! Visited August 2013

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Reviewed October 7, 2013

We travelled to Dubai to pick out the perfect engagement rings and wedding bands. I emailed Hemant a few months earlier as I was looking for a unique type of stone with a general idea of the design and stone I was looking for. He was always quick on his responses and when we finally arrived there was a wonderful selection of stones and settings that I was able to choose from and they were able to create my dream ring within a couple of days. ALL the staff was very patient and accomodating as I sat there for 2-3hrs trying to decide every last detail and what I appreciate most was that I NEVER felt pressured to buy anything or hurry up (except for hubby of course, but he did ok too!) The ring didn't come out right the when I got it initially (a mis¬communication on my part). I think what counts the most and what other stores might not offer is how willing they were to change it so I would be happy with my ring. Didn't argue or want to charge us more, just asked me what changes I wanted and they were happy to do so, they even delivered the rings to our hotel (40 minutes oustide of Dubai). Definately worth the trip for us, looking forward to coming back for many years to come. THANKS PASSION JEWELLERS!! I'm still getting lots of compliments on the ring and I've had the ring assessed and the craftmanship of the ring is excellent, they thought the rings was made in Italy, but I told them the fine work was done by your team in Dubai :) Visited September 2013

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Reviewed October 2, 2013

I know Hemant for a very long time now. He is very kind, helpful and will do anything to send you away with a happy face. Recently my fiancé got our engagement ring from him. He was very helpful in finding the perfect stone (spent days looking for the quality we have been looking for) and then gave us the best possible rate for it with the perfect setting where the others shops who weren't helpful at all with the price or the stone. This is really the one and only shop I would go for jewellery shopping in Dubai for me. Visited February 2013

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Reviewed September 27, 2013

Superb! Hemant and his staff were a pleasure to do business with. I had been emailing for a month or so with advice and designs. Hemant was very patient and gave me all the answers to my questions. The ring was ready to collect as promised and I was delighted with it and the hospitality I received while I was there. I cant thank them enough for everything they have done, we will be back once I've popped the question! Visited September 2013

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Reviewed September 24, 2013

Passion Jewellers is a great place to shop for gifts and trinkets. They have wonderful costumer service and even better gold. Overall my trip to passion jewellers was a great experience thinks to Hemant Karamchandani. Visited September 2013

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Reviewed September 24, 2013

Visited the Gold and Diamond Park in Dubai in search of an eternity ring for my wife. I had researched and brought my choice of shop down to just 3 before we travelled. Of them all, Passion jewellers were head and shoulders above the rest and the service level from Hemant, Sabrina and the team can only be described as: Superb Informative Nothing too much trouble Relaxed - no hard sell Unhurried Top class I would recommend them to anyone, in fact I already have. I was so impressed by the service, range of goods, the team capabilities and overall value that instead of just buying the eternity ring I was looking for with an initial budget in mind of £2500 I also bought another diamond ring and necklace and spent £9700! Now that's what you call being impressed. Howard Visited September 2013

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Reviewed September 24, 2013

My husband and I went back to Passion Jewellers to look for an eternity ring.. will there I asked if they could re set the ring I bought 2 years ago.. the did this within 4 days! The ring has quite a bit of detail and lots of work required! I called up the evening before we left to have my wedding band re insated,.. they delivered it to my hotel by 11am the next day just before we were due to leave for the airport. I had my rings valued yesterday for insurance purposes.. we paid approx £5000 for my engagement ring.. valued £10000 to replace! Thankyou so much to Hamett and his team..we will be back!! Visited September 2013

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Reviewed September 10, 2013

I recently spent several days in Dubai and had organised a trip to Passions. I had an appointment with Hemant. I ended up getting 2 pieces custom made. Hemant was very, very patient - especially when it came to changes that I wanted made. His advice was also spot on. I never once felt pressure to buy. Hemant even offered to make one of the items for me and that if I didn't like it I didn't have to buy it. I ended up loving it and am very glad he made it. The quality is superb, the prices fantastic and the customer service brilliant. The factory is on sight and the jewelers will come from the factory to the shop so that they understand any changes/alterations that need to be made. I enjoyed the factory tour and like the fact that you know exactly where the jewelry is being made. It was a bonus to have the jewelry that I was wearing polished and rhodium plated on the spot. Due to a last minute change that I requested one of my items was delivered directly to the hotel - greatly appreciated as it saved me a trip back to the shop. We were also given a lift by the shops driver back to our hotel - fabulous - especially as we had 2 kids with us at that stage. I already know that I will be back in the future to get further pieces custom made. Visited September 2013

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Reviewed September 2, 2013

Visited here during our Dubai vacation. Originally just for a ring but came away with much more and not because of any pressure selling!! Hemant, his wife and all the staff are so unbelievably helpful. Nothing is too much trouble - they spend ages making sure you get exactly what you want. After the first visit we returned to look for other pieces. Most of what we selected had to be made and everything was delivered to our hotel on time the night before we left for home. Quality and service is second to none!! If you are wanting beautiful jewellery with personal service pay them a visit -you will not be disappointed!! Visited July 2013

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Reviewed September 2, 2013

Easy to get to on metro and great value for money. I had e mailed Hemant at Passion Diamonds prior to my visit and explained what I required, the single day i was in Dubai went very well and the ring I wanted was made for me in the day, great service and would certainly use Passion Jewellers again and recommend to my friends Visited July 2013

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Reviewed August 31, 2013

I was recommended to go to Cara Jewellers before my trip to Dubai but on googling Cara started reading about Passion which only had excellent reviews so thought I would pop past before I went to Cara. Well, don't even bother with Cara, Passion are so helpful and on the money with advice and information and product (design and quality) and amazingly friendly and helpful to boot. You are not pushed into any sale and they genuinely want you to find something you love and at a price you love. I only went in for earrings and came out with earrings and a beautiful black and white diamond ring for the price I thought I would only get a pair of earrings (the same cut, clarity, colour and carat that I had in my mind before I went in the store). I can not rate Passion's highly enough, their service in itself is worth a visit! They are extremely helpful kind and funny people and are happy just to have a chat even with others who came into the store for a look. Amazing products, happy to redesign existing pieces or make completely new ones (same day sometimes if they can) and excellent service. My earrings weren't in the store, they had one loose diamond that they matched the same day and had set both earrings by the afternoon. Visit Passion Jewellers and you will be so glad you did :) Visited July 2013

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Reviewed August 29, 2013

Having purchased from Passion Jewellers about 4 years earlier we went back to purchase more jewellery in July 2013 because of their excellent service and genuine value for money. They are very kind and honest people who go the extra mile to ensure your satisfaction. They cleaned all our rings for no charge and even had their driver take us back to our hotel. Visited July 2013

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Reviewed August 27, 2013

I previously wrote a review on Passion back in June regarding the engagement ring my partner and I had made at Passion. Since being back in the UK I have had it valued. What a great decision we made by travelling to Dubai and visiting Hemant as the ring has since been valued three times more than what we paid for it. Without a shadow of a doubt, upon our next visit to Dubai we shall be popping back into Passion. Visited June 2013

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Reviewed August 24, 2013

I visited the gold and diamond park early august and called in on passion jewellers based on reviews on this site. Sabrina and Hemant were both very helpful and welcoming. We tried on a number of rings based on photos I had brought with me. In the end I chose a solitaire princess cut ring with diamonds in the band. The ring was made from scratch and ready for me to pick up within 24 hours!! Amazing service and a beautiful ring. Gia certificate provided. We could even watch the rings being made and the diamond set in the factory. I haven't had the ring valued as yet but based on my previous research I think it is at least 50%cheaper than Australian prices. Very very happy Visited August 2013

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Reviewed August 6, 2013

In the lead up to our wedding Nicole & I happened to be in Dubai so based on TripAdvisor reviews, we decided to visit Hemant at Passion Jewellers based out of the Gold & Diamond Park....what a great decision! Hemant, the owner of Passion, took the time to understand what Nicole was looking for & from there, nothing was too much trouble. We chose a diamond & ring separately & recognising what a major purchase it is, Hemant set the diamond in a number of different settings so Nicole would be able to see exactly what it would look like....free & on a non-committal basis! In an industry often plagued with fast-talking & hard-selling, Hemant's relaxed style was a highlight - he let his deep expertise & professionalism do the talking & we appreciated that so much! To be honest, we bought him & his 'style' that day almost as much as we bought the rings themselves! So please, if you're in the market for quality jewellery & want to buy confidently from an informed professional, you must visit Hemant at Passion Jewellers before you make any decisions with respect to such an important & treasured purchase. Nicole & Paul Singapore (Aug. 2013) Visited May 2013

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Reviewed July 31, 2013

Hemant and Sabrina were very welcoming and easy to talk to. They are clearly passionate about their chosen field and wanted to help us with our purchase. Their customer service was excellent and offered to clean our existing rings whilst we browsed the often uniquely made items on offer. A real pleasure. Visited July 2013

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Reviewed July 25, 2013

In Early July myself and my fiancee did a stop over on the way back from Europe to Australia. We were in the market for an engagement ring. Once arriving at the gold and diamond park we headed straight for Passion Jewellers, after hearing great reviews on Trip Advisor. Hermant and his Wife were so friendly, helpful, and service was fantastic. We were able to select the perfect diamond, choose how we wanted it set, and have it manufactured. The ring was ready the following night for us to pick up, ad it was perfect, exactly what we wanted! We had the ring valued back in Australia at a manufacturing jeweller, and the valuation was over DOUBLE what we paid in Dubai at Passion Jewellers! We both love the ring, and highly recommend Passion Jewellers to anyone travelling through Dubai. Visited July 2013

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Reviewed July 25, 2013

My friend and I were like kids in a candy shop walking around this mall with our noses pressed to the windows admiring the sparkling goods with in. The range was so large that it was almost overwhelming. Based on advice from posts on trip advisor we went to Passion Jewellers and could not have been made more welcome. We were there for at least 2 hours trying on and admiring endless pieces (apparently they have around 50,000 items in stock!) At no time did we feel pressured and we were patiently quoted price after price on the items we admired. Some of the pieces we purchased needed adjusting, and as they have a factory on site the changes could be made very quickly. We were delighted to be invited to take a look at the factory to see jewellery being made and set by hand. This was a real highlight of our girls shopping weekend. Visited July 2013

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Reviewed July 23, 2013

We went to Passion jewellers after reading reviews on here. In 24 hours they remodelled my old wedding rings into one new design. They listened carefully to what I wanted and weren't pushy at all. They even delivered the finished ring to our hotel. Cost me $340 NZ hitch I know was a really good price. They even cleaned my other rings while we were trying to make up our minds. I would like to post photos but can't using my ipad for some reason. Visited July 2013

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Reviewed July 17, 2013

We visited Passion jewellers very late into our trip, I was looking for a ring and some pieces for my daughters and my cousin... Hemant and his wife were so helpful and made feel so welcome, they had so much choice and nothing was too much trouble, we agreed on all the pieces we wanted and everything was ready for collection/delivery the next day as promised... the advice was good and honest and my children feel very comfortable when being advised as to what to go for... I would go back at the drop of a hat and will be recommending Hemant and his lovely wife to all my friends... Many thanks and see you soon Visited May 2013

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Reviewed July 8, 2013

My experience with Passion Jewellers made the quest of buying diamond jewellery a pleasure rather than one of insecurity and discomfort. Hemant, Sabrina and staff made me feel very welcome and although at times the shop was full of customers, they still managed to maintain their service to me. It was a change not being pressured into buying as they knew my requirements and price range and they offered up products within my scope of interest. The pricing was excellent and the range and quality of product, including their manufacturing site next door, was top class. Visited June 2013

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Reviewed July 7, 2013

excellent service, customer service,friendly staff,proffesional service,excellent selection of diamonds and certificated and hallmarked. Visited June 2013

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Reviewed June 29, 2013

This was our first visit to Dubai and although we only had three days here we squeezed in quite a lot of activities. I wanted to buy a ring for my wife for our 25th wedding anniversary and I read a lot of reviews before our visit. We visited both the gold souk and also the gold and diamond centre. I found the gold and diamond centre much better. At the souk you were continually pestered to buy fake watches and tee shirts. We came into this centre and the first shop we went into was Passion Jewellers. My wife saw a ring that she liked but it was more money than I wanted to spend so we had a look around the rest of the centre. We eventually went back to Passion Jewellers and that is when we met Hemant (the owner I believe) He was extremely helpful in showing us different diamonds that could be put into the ring that my wife liked. We were offered drinks and refreshments whilst we were here and there must have been four other couples who were returning to purchase jewellery who told us that they were repeat customers. He eventually found a ring and diamond that was in my budget and we purchased it. We are both extremely happy with this purchase and especially the service we received at Passion Jewellers. I would definitely recommend this shop. Visited April 2013

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Reviewed June 14, 2013

My partner and I recently flew over to Dubai for a week to collect my engagement ring from Passion. The service was fantastic and the team were so friendly and helpful. We are extremely pleased with our purchase at brilliant prices. Will be heading back to have me wedding ring made. Visited June 2013

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Reviewed June 10, 2013

We recently purchased a diamond ring from Passion Jewelers and were very pleased with the standard of service and the quality and price of the ring. The team at Passion's couldn't have been more helpful and they expertly guided us through a number of options before we settled on a particular diamond. This was quickly mounted for us in a bespoke ring and looks wonderful. The price was extremely competative and a recent UK valuation for insurance is significantly higher than we paid. We will definitely purchase from this exceptionally helpful establishment again Visited March 2013

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Reviewed June 2, 2013

I am just going to write and say hemant and Sabrina plus the team have a perfect 10 on every thing from service to quality. if you are reading this and are going to buy anything in the gold and diamond park please go here 1st. let hemant help you. then if you want to waste your time checking out other stores , and you will see that I am write , you will be heading back there. A massive thanks again from matt and anne for all you did for us, you both will never be forgotten. Visited May 2013

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Reviewed June 2, 2013

I would like to say a big thank you to He Man and She Ra aka Hemant and Sabrina for my beautiful rings. We went to have a look around the Gold and Diamond Park as I wanted a ring for my birthday and had read many good reviews about Passion Jewellers. They were very attentive and certainly not pushy whilst I was looking and they provided water for us and pop for the children. I tried on various rings and found one I loved. Whilst i was there I had a ring changed to white gold to match my new diamond ring. This was all done in less than 24 hours in one of their factories on site. They could even arrange to have your items delivered to your hotel as Hemant has drivers that work for him and they gave us a lift back to our hotel. One thing I would say is know the size you require before you go out to Dubai, not because they are incapable but because of the temperature difference your fingers will probably swell, as mine did. Oh and a thank you too for letting me try on that Tiffany Yellow ring too, I won't say how much but what I will say it was verrrrrry expensive and absolutely stunning!!! Visited May 2013

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Reviewed April 15, 2013

After careful consideration, advise and guidance from Hemant, I m delighted with my purchase of an eternity ring. I will definetly be back and would highly recommend a visit to Passion Jewellers. Visited April 2013

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Reviewed March 27, 2013

Passion shop does fantastic selection of jewellery at all price ranges. They will custom make sensational pieces within a few a few days as well as remodeling pieces and repairs. nothing is too much trouble. Their service and knowledge is excellent and you don't feel pressured, just first class advice. It's so good I keep coming back every time I'm in Dubai Visited March 2013

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Reviewed March 18, 2013

was searching for a new ring to my wife .., after much searching, I found this at Passion Jewellers. good service and follup up of my request. got the right ring at the best price :-) Visited March 2013

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Reviewed March 18, 2013

Visited Passion on trip to Dubai from Uk. Passion was recommended to us by our son and future daughter in law as they had been fantastic designing and making a wonderful engagement ring. Staff were so helpful, particularly Ravvi who knew just what I wanted and arranged for my beautiful white gold diamond eternity ring to be made in a matter of days. He even arranged for me to have my white goals rings cleaned and showed us around the workshop. Nothing was too much trouble and I would certainly recommend them to anyone. Visited March 2013

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Reviewed March 14, 2013

I have used Passion jewelers at the Gold & Diamond Park on numerous occasions and have always been very pleased with my purchases and the after sales service provided. Hemant and his team are professional and knowledgeable. They are honest, you won't be subjected to any high pressure selling and their prices are very competitive. Don't be put off by the fact the shop is small and therefore stock more limited than some of the bigger shops. They will make anything you want, (however small) even using existing stones and remodeling your own jewelry and no more expensive than if you bought it pre-made. It helps if you have an idea of what you want, it's best to bring a picture even if it's not exactly what you want they can tailor it to your requirements. Their turnaround is usually within a few days so even my visitors who have been in Dubai for only a few days have had things made at Passion and have all been delighted. I will always use Passion and take all my visitors there and am very happy to recommend them. Visited March 2013

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Reviewed February 11, 2013

My fiancée and I were recently recommended to Passion Jewellers by a friend who had bought a ring from them and had an excellent experience. We went in and were immediately seen to, offered refreshments, and a selection of rings to choose from. We had seen a ring in the UK which we liked the look of and when we showed it to Hemant (owner) he was very helpful helping us spec it out and come up with a final design. Hemant was kind enough to actually make us two rings (exactly the same design) to show two different sizes diamonds so my fiancée could decide between the two. We were also given a tour of the on-site workshop and were able to see first-hand how the process works. Having chosen the ring that she wanted, we decided that we wanted to improve the specification of the main diamond so I gave Hemant the specs and off he went looking for the perfect diamond for us which he was able to find. While he was looking, which took about 2 weeks, she wore the original ring with no issues. We've since gone back a few times and my fiancée has now started to get all her jewellery custom made at Passion for extremely reasonable prices! Hemant, and his entire staff, are excellent and a real pleasure to work with. Every time we have gone, the shop is busy with repeat customers who are getting more jewellery made. His group owns 6 of the stores in the gold and diamond souk so he is definitely doing something right! Look forward to getting our wedding bands made soon too! Visited February 2013

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Reviewed December 18, 2013

I visited Passion Jewellers last week when visiting Dubai on holiday. I attended twice - both early in the morning and in the evening and on both occasions the store was busy. It was actually the only shop in the entire Gold and Diamond Park that was busy late at night. This have me a great confidence. Hemant and Sabrina treated both me and my Fiancée admirably. We were given a reasonable number of diamonds to choose from and had a setting made to match a photo we had provided. We were able to see the workshop and had the opportunity to see our diamond being set and the ring polished. We also got tea/coffee and a ride back to our apartment. On returning to Glasgow I had the ring valued today and it was valued at more than 3.5 x the value I paid. I would not hesitate in using Passion Jewellers again and will be recommending to all my friends and family. Thanks Hemant and Sabrina!!! P.S I hope you have tried making some tablet!! Visited December 2013

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Reviewed January 2, 2013

The Gold and Diamond Park is a well known attraction in Dubai. I have visited on a number of occasions during my 4 year stay in Dubai, most recently just prior to Christmas. My shop of choice is "Passion Jewellers". The friendly and attentive staff look after you, and are not pushy in the slightest. They allow you to make informed choices about your purchase, and offer good advice when buying. The team are happy to personalise any purchases you want to make, and can alter any jewellery that you have - this is a great example of bespoke service, and the personal touch does make all the difference. I have shopped there a number of times, and I am always greeted like an old friend. In short - highly recommended. Visited December 2012

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