Passion Jewellers

Shop 27, Building 1, Gold & Diamonds Park, Dubai, United Arab Emirates
+971 50 475 0488
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Ranked #4 of 132 Shopping in Dubai
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Reviewed March 9, 2014

I visited Passion to have a custom made wedding ring and bands and my experience was great as the stuff turned to be exactly as requested. It was not the first time to have custom made jewelry and it always turn out to be great pieces. Visited February 2014

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Reviewed March 8, 2014

We ended up at Passion Jewellers after visiting several jewellers in Sydney and Dubai. They managed to find the exact diamond we required and make the setting in just over two days and we even saw the setting being made. Great service, great price and did exactly what they said they were going to do. What more can you ask? Go to other dealers first gather relevant information about prices and buy your ring at Passion. Visited February 2014

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Reviewed February 28, 2014

Last January... The big day came when I decided to pop the question to my girlfriend. I just didn't know where to begin.. who to trust... what to do... where to go... what to ask.. etc So I went where all signs pointed to: THE GOLD AND DIAMOND PARK. Walking into this place didn't make life any easier... SO many shops... all looking magnificent with perfect lighting making all the jewelry in them look like things out of a fairy tale... I walked and walked... Not knowing where to go and try my luck... not knowing what I should think about when choosing a place or what criteria made one shop better than the next. All I knew is that the diamond in the ring needed to be a GIA certified diamond because apparently those are the best (according to the ever reliable GOOGLE). As I strolled around the place... tired and ready to give up and leave.. I turned around and saw a shop isolated somewhat in a corner... The shop had one customer inside... which felt less threatening to me and somewhat appealing ... I felt I would get some attention if I walked in...

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Reviewed February 28, 2014

We were coming to Dubai for 3 days on the way home from Europe in late May 2013 and I was looking to buy a ring for myself. I was reading the reviews on Tripadvisor and noticed that the best place to purchase jewellery in Dubai is The Gold & Diamond Park at First Gulf Bank (Metro Station). The reviews for Passion Jewellers where all very positive and from all over the world. So I decided to visit and have a look for myself. The store is not large but has some beautiful pieces of jewellery and Hemant and his team where very helpful and happy for me to try on a few different rings. They offered us Tea/coffee and water as I looked through there beautiful collect of jewellers and was never pressured to purchase anything. I found 2 rings that I really loved but one was too small. That was no problem for Hemant as he had the ring re-sized and advised that it would be ready the next day. Hemant was so kind to us he had his driver drive us back to our hotel that evening. The next day we came back late in the afternoon and the ring was ready and it was perfect. We came home and every time I where them I always get complimented on how lovely they are and I tell them how great Passion Jewellers is and that when they go to Dubai they should pop in and have a look. Early Nov I went to put the re-sized ring on and noticed that the band had cracked. I email Hemant in Jan to advise that the ring band had cracked. He was more than happy to fix the ring for me and he advised that it was at no charge to me. I have received my ring back and its perfect. I have been raving about Passion Jewellers to every person who asks me where I got my rings from and now I will be raving even more about how wonderful there service is. Hemant you and your team are fantastic and I hope my review helps you get every more business. Thanks you once again for all you have done. Visited May 2013

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Reviewed January 28, 2014

This is my first time writing a review on Tripadvisor but I just had to write one on these guys. My Fiance and I visited on a trip in December to get my engagement ring. We dealt with Sabrina from the start and we could not have asked for a better service, she was outstanding. I knew the exact design I was looking for and it was not one that they had made before. They listened to exactly what I was looking for and got the designer in to draw some pictures to ensure we were all on the same page. They then made a wax model of the ring for me to try and make changes to before making the real thing. I was blown away by it when I went to collect it. I have been getting so many compliments even from strangers since I got it. Cannot speak highly enough of these guys. Thanks again Sabrina and Hemant.

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Reviewed January 2, 2014

We met Hemant the owner of Passion Jewellers who was very helpful,knowledgeable and provided excellent service. Visited January 2014.

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Reviewed January 9,2014

We went to passion jewellers after reading the reviews on here and we were definitely not disappointed! I knew what I had in mind although I could not see anything like it in the displays i described what I was looking for to Herment, they have every possible design under the sun and he made a few phone calls to other shops to find what I was looking for and came up trumps! The ring did not have a stone in yet and I was able to pick my own diamond then go to the factory to see it being put together they also sorted and polished 3 other rings for me! We loved the factory visit it was s000 interesting and I adore my new ring.Passion jewellers were excellent! And I will have no hesitation on ordering anything from them when at home in Edinburgh 1st class service! Visited January 2014

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Reviewed January 7, 2014

We went to see Hemant in June 2013 through online recommendations, we found him in the Diamond and Gold park. We were quite specific on what we wanted and although he didn't have the stone right there and then he managed to expedite the stone so we could view it literally overnight. The service was flawless, they are sincere and honest and not pushy at all. My partner finally gave me the ring at Christmas time so they were even considerate enough to hold it for us for almost 6 months! My ring is just perfect, Hemant really looked after us on the price, quality and workmanship so much so I'm placing a new order for another ring to be made for my mother. I think I've found my Jeweler for life. Visited June 2013

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Reviewed January 7, 2014

I recently purchased my engagement ring from Passion Jewellers and am very happy to recommend them. I was unsure of exactly what I wanted but Hemant was very helpful and happy to assist with my decision making. Once I made my decision and negotiated on a price I was happy with, it only took 2 weeks for my ring to be made. When I picked it up I fell in love with it immediately. It is just beautiful. Thank you to Hemant and Sabrina for creating an engagement ring I had always dreamed of wearing. I will definitely be back to have our wedding bands made. Visited December 2013

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Reviewed January 5, 2014

Visited Passion Jewelers through recommendation and received a very good and genuine service with the best prices for the Diamond ring purchased, Highly Recommended Visited December 2013

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Reviewed January 2, 2014

This review is somewhat bias because I didn't visit any other shop but I had no need when all you need is Passion! We visited Passion Jewellers on Christmas day as we had just got engaged the night before and needed that special ring. We arrived in the early evening and met Hemant, the shops owner who was exceptional. Not only did he have great knowledge about his work, he was also keen to share such detail with us to make our choice that much more informed. After looking at a number of settings and carat sizes we made our choice and negotiated a price. After all formalities were completed Hemant advised that our ring would be ready in 24 hours. We had chosen a diamond not on a ring and so it had to be made up for us. We were taken back to our hotel in one of his cars and then returned the following day to collect the ring, which was stunning! If you are visiting Dubai and want any jewellery do not visit anywhere but Passion. Hemant also advised he can get a good deal on watches too...that's my treat when we come back! This shop and owner is a real gem! Visited December 2013

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Reviewed December 19, 2013

I am going to dubai 30th december and i am planning to but a engagement ring with diamonds. I have read a lot about passion jewelers and I want to buy the ring from them. I have tried to contact them but they haven't reply, so i wonder if i should be worried that they don't have time for me when I go there? I mean if they are popular and busy? I am going to stay for a week.. Visited December 2013

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Reviewed December 11, 2013

Hemant is really nice and took time to show I and my friend a lot of attention. One of their shops was under renovation. He took out time to send my item to Abu Dhabi from where I came to Dubai to buy a pair of wedding ring. Would certainly go back. Visited December 2013

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Reviewed December 3, 2013

Heartfelt thanks to all the staff at Passion Jewellers,I just recently got engaged and the look on my fiancee's face when she saw the ring will stay with me forever. I found the staff friendly,really knowledgeable and extremely helpful.While I had an idea of how I wanted the ring to look ,the finished product exceeded my expectations.My fiancée is over the moon,it's everything she dreamed of.l've recommended Passion Jewellers to all my friends and told them how enjoyable and easy I found my experience.Once again heartfelt thanks for helping make our engagement so special,l look forward to dealing with Passion Jewellers in the future Visited September 2013

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Reviewed December 4,2013

I knew my husband would not want to spend much time here, so decided to head straight for Passion jewellers when we arrived, based on the reviews here. As other people have said Sabrina, who is English, was just lovely to deal with. Helpful (they own 7 shops in the park, so it's easy to view a great selection), patient and no pressure to buy whatsoever. Having been to the Gold Souk and finding the negotiation techniques they use somewhat baffling, I really appreciated this. I chose a ring that needed to be remade in platinum and re-sized, which was done within 48 hours. The price they quoted seemed fair and when we asked for a discount, this was given but not by much - maybe 5%. Sabrina told me they are planning on moving to fixed prices soon, and I think this will be welcomed by many people. I revisited by myself as I wanted some earrings too. Sabrina was very patient with me, and again had a very 'hands off sales technique. Both times I bought jewellery, she arranged for a driver to take me back to my hotel, which again I really appreciated as it made me feel safer. If I visit Dubai again, I will certainly be saving up to buy more jewellery from them! Visited December 2013

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Reviewed November 27, 2013

I knew I was going to Dubai in November and wanted to get my partner's engagement ring as it is more competitively priced compared to the UK, and after searching on the Internet I found countless positive reviews for Passion Jewellers and thought I would send them an email. I was very particular with what I wanted in a diamond ring and Hemant was very responsive on email & took the time to call me to discuss my requirements. I found him extremely professional and reliable, and he sourced a fantastic diamond from New York which met all of my specifications and had it shipped to Dubai within 2 days. Hemant took the time to sit down with me and discuss designs, making up a wax model of my design overnight and showing me exactly what the finished article would look like. I found Hemant a delight to deal with and the final ring was made in their workshop within 2 days. I wouldn't hesitate to recommend Passion Jewellers to anybody visiting Dubai intending to purchase jewellery, this was not a rushed experience but I was able to go from design to finished article within 3 days. I will certainly be back for the wedding ring! Visited November 2013

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Reviewed November 27, 2013

After reading some of the reviews I had high hopes that this jewellers would be able to help me out with my requirements. Let me tell you that Sabrina and the team exceeded them 10 fold. When we first arrived at the Gold and Diamond Park we went in search of the Passions Jewellery shop only to find that it was boarded up for renovations, do not worry they are just working from another location, ask the security guy and he will have someone from the team came and get you. I had visited several jewellers back home in Canberra to be told they could not amend my wedding ring without breaking the diamonds. Sabrina was so very patient and understanding when I explained what I wanted (mainly to have the three rings turned into one with a thicker band) and to have a further ring made to complement the current rings. I had left the visit to Passions to the second last day in Dubai and was not expecting them the be able to deliver in time, however Sabrina was understanding and had my ring with a 24 hour turnaround. From the moment we were led to the current shop they are working from we were treated like royalty If you are in the market for jewellery don't bother going to the gold souk a waste of time, only go there if you want to be harassed if you want friendly, patient and helpful staff then Passions is the place to go. I will be not be going to any other jewellers and will be placing all my future orders with them.. Visited October 2013

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Reviewed November 24, 2013

What a experience we had at passion jewellers in dubai. Hermat was absolutely brilliant you just can't fault this guy, his professionalism and is ability to look after customers is second to none.Then is wife turns up Sabrina and just puts the icing on the cake.We were truly looked after no pressure applied and they even offered to drive us back to our accommodation unbelieveable.Hermat / Sabirina what a pleasure and you certainly made our holiday well worth while. Visited October 2013

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Reviewed November 3, 2013

We went to Dubai for a holiday and did our research first on trip advisor to establish which was the best jewellers in Dubai. Therefore made an appointment to meet with Hemant and his wife on our first day chose what we wanted and it was made for us and engraved and delivered within less than two days to our hotel. What a service!!! All the staff were helpful, polite and completely professional a totally different to most jewellers in this country. Hemant offers the best prices and top quality jewellery. If you don't go anywhere else you must visit Passion or one of Hemants other shops. He is extremely competitive and gives you his time and advice. His shop was accessible as I use a wheelchair, it was the only shop that was permanently busy. Well done to Hermant and his lovely wife, we cannot wait to return to your shop again. Visited October 2013

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Reviewed October 30, 2013

After reading all the great reviews on this site, we just had to visit Passion jewellers. Couldn't find it to begin with as the shop is being renovated, so they're now in Monillis jewellers. We felt very comfortable here & the service was fantastic, nothing was to much trouble. Bought our daughters some lovely earrings, I even had the opportunity to try on a beautiful Pink diamond ring Thanks guys, Passions is a must 10/10 Visited October 2013

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Reviewed October 27, 2013

Definitely got the three Es!! Excellent Service Excellent Quality Excellent Value With every purchase, no matter how large or small. Have been returning for many years!! Visited October 2013

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Reviewed September 24, 2013

Passion jewellers at gold & diamond park Dubai We visited passion jewellers in September 13 looking for a new eternity ring for my wife, the prices and quality was fantastic! The staff spent lots of time talking to us and I think my wife tried on every ring in the shop and of course chose the first one she tried on. We also purchased a new wedding ring for me and my wife had her original wedding and engagement rings changed to white gold. Everything we bought was stunning and we will return on our next visit to Dubai. Don't be worried about purchasing from passion the service is second to none, no pushy sales talk and the quality is brilliant all of our rings have valued way above what we paid. We have recommended to friends and family who all plan to visit soon. Visited September 2013

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Reviewed October 20, 2013

The best from all the rest. It's like being part of the family when you shop. The best advise and the best care is taken to make sure you get what you want and at the price which is unbeatable throughtout Dubai. Would not shop anywhere else for that matter! Visited September 2013

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Reviewed October 19, 2013

We have just arrived home after collecting one very special ring from Passion Jewellers. We have honestly been overwhelmed by the service from Hemant and his lovely wife Sabrina! We had trawled around the Gold and Diamond Park for over six months looking for the perfect diamond and trying on various rings in lots of different shops and never in our wildest dreams did we expect to get such a high standard of service as we did in Passion Jewellers ...we don't think we are anymore special than anyone else but we do like to be looked after and advised appropriately and that's exactly what this lovely couple did! They must have been pulling their hair out with our requests but not once did they show any signs of becoming bored answering our never ending question& Nothing was too much trouble for this pair...if I tell you we arrived at the shop at eleven am and left at nine in the evening...it isn't a lie and the time spent was our fault as we were so intent on getting our purchase exactly right! We even had to leave the shop and go for lunch and come back, then leave again for coffee...I wish I had half the patience that they do. If it wasn't for this amazing couple I'm sure we'd still be looking for the perfect ring! Hemant and Sabrina gave us lots of valuable advice that we had tried unsuccessfully to get in a few other shops. They were very honest about what would be best, whilst also respecting our decisons at the same time. I wouldn't like to say how many cups of tea and bottles of water they supplied us with during our time in the shop. Their staff were also very friendly guys, who bent over backwards to meet our demands! We had our ring specially made and were invited to go to the factory the very next day to see the diamond being set into the ring...it was a fantastic experience from start to finish and very special to have such lovely memories to cherish. I can highly recommend Passion Jewellers to anyone who like us have worries about where to have such a special item of jewellery made and who to trust to do the job...nothing was too much trouble to them and although they were very professional in dealing with us they were also very friendly and made us feel at ease, which in turn meant we felt comfortable to ask whatever questions we needed answers to before we made this valuable purchase! I hope they read this review and if they do we would like to say a very BIG thank you to you both! Hemant and Sabrina...we will be back to see you again soon! :)) Visited October 2013

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Reviewed October 16, 2013

We went to the Gold & Diamond centre to help save me as I had not bought my wife a Christmas present or birthday present, long story but she's a nightmare to buy for! Anyway after strolling around and not feeling that comfortable with the sales staff, we went into PASSIONS and met Sabrina a very friendly English woman who was a breath of fresh air. She listened to my wife's wants (long list!!) and sent one of the staff out to fetch rings from different shops in the complex as Passions own 6 shops. So the shop may look small but if they don't have what you want ask they will either have it at in another shop or as they also own a couple of jewellery workshops on site they can get it made or you. Sabrina and the staff went out of the way to find the right stones we wanted and got them mad into the rings in a very short timeframe. Sabrina and her husband own PASSIONS and certainly know what they are doing. My wife couldn't decide between two stones so guess what we bought both and are stunning rings that my wife loves. We will be back and would highly recommend PASSIONS to anyone wanting a worry hassle free jewellery experience in Dubai. Visited August 2013

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Reviewed October 14, 2013

I went to gold and diamond park to buy an engagement ring and a diamond gift for my fiancé and I was extremely lucky to To find Passion jewelers. I was pleasantly met by the owner and his wife who were consistently honest and helpful and spent so much time with me and my friend. We ended up designing a beautiful diamond pendant (1 carat in total) the delivery was just on time and the finishing was flawless. I also picked a lovely 1.4 carat perfect diamond with all excellent specs. Which was so conveniently available. Simply the best place for experienced and first time buyers. Ahmed, Visited October 2013

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Reviewed October 13, 2013

I visited passions after reading reviews on trip advisor as we were looking to purchase an engagement ring. Hemnant and his wife were really lovely and we were shown some lovely emerald cuts based on the information we exchanged over email. I was so happy with the choice of diamonds provided as we did visit some other stores and they did not meet the specifications I wanted, as clarity was important not just size. We decided to purchase a beautiful emerald cut and discussed the ring style and for a one carat, D colour and VS1 clarity, we believe we got a great price and the finished product was ready two days later. When I tried it on it was perfect but they reassured me that if I wanted anything changed they would make it a priority. We also got a tour of the factory and we did not feel pressured in the least to buy! Cannot wait to purchase my platinum wedding ring and some emerald drop earrings for my big day! Would recommend anyone to go to passion's, great quality for a great price! Thanks again Chris and Jac Visited August 2013

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Reviewed October 11, 2013

Sabrina and the team at 'Passion Jewellers' were fantastic to deal with. They listened to our ideas for our custom piece and helped us transform it into reality with ease. Nothing was too hard and their professional advice was much appreciated. The service was second to none and we won't hesitate to use their services again in the future! The Gold and Diamond Park lets you shop in air-conditioned comfort and the resident café gave us a pleasant atmosphere and great food-break during our visit. Visited October 2013

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Reviewed October 10, 2013

Visiting the gold & diamond park can be overwhelming due to the sheer number of shops to choose from. Our visit was led by the intention to have my engagement and wedding band merged into one ring. My sister had visited Passion a few weeks earlier, buying a lovely emerald ring and it was on her recommendation that my husban and I made a bee line for Passion - despite many expats recommending another outlet under the same roof. On arrival, the owners were very accommodating. I mentioned my sisters vist to the shop a few weeks prior and described the ring she bough; Sabrina knew instantly who she was despite being several weeks earlier that my sister had made the purchase. This kind of personal service and customer recognition is hard to find. After being shown several designs, it wasn't long before I had picked out a style to have my wedding rings restyled into. Sabrina talked both my husband and I through all the different options and priced everything accordingly, so we knew exactly what we were getting for our budget and ensuring costs didn't spiral. I would highly recommend stopping into Passion, whatever your budget and talking to the team. On collection of my ring, we got a short tour of the workshops where all the magic of jewerely craft happens. I will definitely be visiting again, I liked that this shop can cater for 100AED to 100000AED spend and still value each customer exactly the same! Thanks guys! Visited May 2013

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Reviewed October 8, 2013

If ever your in Dubai looking for jewellery, be sure to visit Passion Jewellers in the Gold And Diamond Park. The owner, Hemant, is probably one of the most knowledgeable people I've met when it comes to diamonds and gold. We have been twice each of the last 2 times we've been to Dubai. He had an extensive range in his boutique, and anything he didn't have in his store (Passion Jewellers), he was able to get within 10-15 mins (because he also owns about another 6 diamond boutiques in the Gold And Diamond Park). So even if you don't go to him directly at Passion Jewellers, more than likely you'll still be buying from him. So save yourself the time and go straight to him to get the best deal. The quality of his jewellery is second to none, and if your looking to have something made from scratch, his turnaround is unbelievably quick. He was able to make a diamond engagement ring within 2 days and even offered to have couriered over to our hotel to save us the time. His prices are also fantastic. We had some pieces made and had them checked here in London and were pleasantly surprised to find that the pieces were valued at a higher price than what we paid in Dubai. VIP service Be sure to visit! Visited August 2013

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Reviewed October 7, 2013

We travelled to Dubai to pick out the perfect engagement rings and wedding bands. I emailed Hemant a few months earlier as I was looking for a unique type of stone with a general idea of the design and stone I was looking for. He was always quick on his responses and when we finally arrived there was a wonderful selection of stones and settings that I was able to choose from and they were able to create my dream ring within a couple of days. ALL the staff was very patient and accomodating as I sat there for 2-3hrs trying to decide every last detail and what I appreciate most was that I NEVER felt pressured to buy anything or hurry up (except for hubby of course, but he did ok too!) The ring didn't come out right the when I got it initially (a mis¬communication on my part). I think what counts the most and what other stores might not offer is how willing they were to change it so I would be happy with my ring. Didn't argue or want to charge us more, just asked me what changes I wanted and they were happy to do so, they even delivered the rings to our hotel (40 minutes oustide of Dubai). Definately worth the trip for us, looking forward to coming back for many years to come. THANKS PASSION JEWELLERS!! I'm still getting lots of compliments on the ring and I've had the ring assessed and the craftmanship of the ring is excellent, they thought the rings was made in Italy, but I told them the fine work was done by your team in Dubai :) Visited September 2013

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Reviewed October 2, 2013

I know Hemant for a very long time now. He is very kind, helpful and will do anything to send you away with a happy face. Recently my fiancé got our engagement ring from him. He was very helpful in finding the perfect stone (spent days looking for the quality we have been looking for) and then gave us the best possible rate for it with the perfect setting where the others shops who weren't helpful at all with the price or the stone. This is really the one and only shop I would go for jewellery shopping in Dubai for me. Visited February 2013

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